Personal
Benefit from a range of personal banking solutions tailored to manage your money easily, securely, and on your terms. Our personal services include flexible current accounts, local and international cards, Sharia-compliant financing, and smart digital services you need.
Business
Our Business Banking solutions combine tailored current accounts, electronic cards, advanced digital services, and comprehensive trade solutions to enhance efficiency, drive growth, and strengthen your business performance.
About NCB
The National Commercial Bank stands out with experienced leadership, customer-focused values, impactful community initiatives, and awards that affirm its position as Libya’s leading bank.
Help & Support
From real-time exchange rates and financing calculators to easy access to branches and customer support, we are here to empower your financial journey every step of the way.
Contact Us

Complaints

At the National Commercial Bank, we are always committed to satisfy our valued customers. Our Customer Complaints Processing Unit monitors complaints and ensures they are resolved within a specified timeframe, in coordination with the relevant departments.

Submit a Complaint through the Following Channels

Via Customer Service Center: 1501

Complaint Portal

By Visiting One of Our Branches

By Email: [email protected]

If your feedback, complaint, or inquiry is not related to a banking product or service, or if you are not a customer of the Bank, you can submit your request through the General Complaints and Inquiries Form. Your submission will be reviewed and directed to the appropriate department for follow-up.

Full Name

Phone

Subject

Your Message

We Care

Connect with our expert team anytime, anywhere.

online

You can submit your inquiry online, and we will respond to you as soon as possible.

Customer Service

You can contact us by calling our customer service center on 1501.

Bank Branches

Choose the branch closest to you and complete your banking transactions with ease.