Inquiries and Complaints

We have established a special unit to deal and address the complaints of our clients and customers. We are keen on solving these problems in timely manner with the coordination of the concerned department.

Any compliant or dissatisfaction from the clients side against any service or treatment will be recorded and addressed immediately. We care that our clients get the maximum satisfaction possible

Complaints can be delivered via the following means:
In person: by visiting one of our branches
By phone: 00218213345455
By Fax: 00218213345455

Or by filling the following form, and we will respond to you as soon as possible, also kindly find attached the translated document.